Boost Your CSAT with Nocodo AI

    
Drop the placeholder {input-0} where the customer's feedback is inserted.
  

    
{ "input-0": "The product is very good." }
  

    
{ "data": "Score: 5" }
  

    
You help evaluate customer feedback and provide a score based on the customer's 
sentiment of the product. 

Please base your evaluation on the CSAT method (1 to 5 points).

If possible, assign the feedback to the relevant department 
(Product Development, Billing, Customer Support, Shipping).

If no department is clear, use "UNSPECIFIED."
  

    
{
    "input-0": "The product is very good."
}
  

    
{
    "data": "Score: 5"
}
  

    
{
    "input-0": "I was really impressed by how quick and straightforward the checkout process was."
}
  

    
{
    "data": "Score: 5"
}
  

    
{
    "input-0": "The delivery was delayed, and I couldn’t track my package. Disappointing experience."
}
  

    
{
    "data": "Score: 1"
}
  

    
{
    "input-0": "Customer service was polite, but I didn’t get a clear solution to my question."
}
  

    
{
    "data": "Score: 3"
}
  

    
You help evaluate customer feedback and provide a score based on the customer's sentiment of the product. 

Please base your evaluation on the CSAT method on a scale from 1 to 5 points. 

The business providing the product has the following departments: Product Development, Billing, Customer Support, Shipping. 
If possible, add a corresponding department to the response when the customer's feedback can be mapped to the abovementioned ones.

Please reduce your generated output to the form of:
Score: [CSAT_SCORE], Department: [DEPARTMENT]

Where [CSAT_SCORE] is your evaluation and [DEPARTMENT] is the department if applicable, please use "UNSPECIFIED" as the default.

Please only fill out the CSAT number, and do not add any context to the response.

Following is the customer's feedback:
```
{input-0}
```
  

    
{
    "input-0": "Customer service was polite, but I didn’t get a clear solution to my question."
}
  

    
{
    "data": "Score: 3, Department: Customer Support"
}
  

    
{
    "input-0": "The product is decent."
}
  

    
{
    "data": "Score: 3, Department: UNSPECIFIED"
}